One of the biggest advantage of 0800 numbers is that it can be a pretty effective marketing tool.
Why?
It’s fairly simple. Suppose if a potential customer is going through a phone directory (yellow pages) and comes across a company with a normal landline number and one with a toll free 0800 number, which one will the customer dial first?
Any rational person would go for something which will save his cost or cost him absolutely nothing.
This is one of the reasons why 0800 numbers are growing in popularity. It can work effectively either for a large corporation or a small organization. 0800 numbers basically encourage people to call. And by adding a 0800 number to your business you can increase your volumes of calls by almost 200%!
Think about it.
Moreover, using an 0800 number, conveys a customer that they are willing to pay for their queries or problems, giving the impression that they value the customers. This can increase customers experience with the company leading to potential revenue for the company.
Also, when there is no cost associated with the call, that allows customer not to rush through there conversation. This gives company an opportunity to emphasize more on their product and services and the benefits that a customer can get. It gives them more chance to secure sales from potential customers.
And that’s not all.
0800 numbers enable small businesses to use online call management tools to help them answer all their calls and boost their efficiency.
A feature like call divert can allow companies to divert their calls to any landline or mobile. Their calls can literally follow them wherever they might be, meaning there is a lesser chance on missing out on sales or important enquiries.
In addition to this, online call statistics provide companies to monitor and graph the success of marketing efforts through use of various tables and graphs.